BoaBet Casino Terms and Conditions

Welcome to BoaBet Casino. These Terms and Conditions govern your access to and use of our website, games, promotions, and all related services available at boabet.com. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before proceeding. If you do not agree with any provision set out here, please discontinue use of our services immediately.

1. About Us

At BoaBet, we operate this online casino and sportsbook platform under a licence issued by the Gaming Board of Anjouan (Autonomous Island of Anjouan, Union of Comoros), Licence No. ALSI-202505010-FI1, granted on 9 May 2025 pursuant to the Betting and Gaming Act 2005 of Anjouan. Our BoaBet Casino platform is operated by Hypergames International Limitada, a company incorporated in Costa Rica (Registration No. 3-102-925-329), with registered offices at Ofide NT Building, Office 3, Barrio Dent, San Pedro, Montes de Oca, San José, Costa Rica. References to "we", "us", and "our" throughout this document refer to the operator of BoaBet Casino.

2. Eligibility and Account Registration

To use our services, you must satisfy all of the following eligibility requirements. We reserve the right to suspend or permanently close any account found to be in breach of these conditions.

• You must be at least 19 years of age (or the legal gambling age in your jurisdiction, whichever is higher).
• You must be a resident of a jurisdiction in which online gambling is permitted by applicable law.
• Our services are not available to residents of Ontario, Canada — boabet bonus offers and promotions are specifically unavailable in Ontario.
• You must not be registered on any self-exclusion list, including those operated by gambling regulators.
• You may only hold one account with us at any time; duplicate accounts will be closed.
• You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, and valid contact details.
• You are solely responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you protect your boabet login information and never share it with third parties.

3. Know Your Customer (KYC) and Verification

At BoaBet Casino, we are required by our licensing authority to verify the identity of all players before processing withdrawals. KYC verification must be completed before any withdrawal request can be approved. We may request the following documentation at any time:

• Government-issued photo identification (passport, national ID card, or driver's licence)
• Proof of address dated within the last three months (utility bill, bank statement)
• Proof of payment method ownership
• Source of funds documentation where required by applicable regulations

We reserve the right to temporarily restrict account functionality pending completion of verification. Failure to provide satisfactory documentation may result in account suspension or the forfeiture of pending withdrawals where permitted by law.

4. Deposits and Withdrawals

4.1 Deposits

Our BoaBet platform accepts a variety of payment methods, including Visa, Mastercard, bank transfer, e-wallets, cryptocurrency, CashtoCode, and Interac (availability is region-dependent). The minimum deposit on our platform is C$20 (some methods may require a minimum of C$10 — please verify at the cashier). We reserve the right to modify accepted payment methods at any time.

4.2 Withdrawals

At BoaBet Casino, we process withdrawals up to $10,000 per week (calculated Monday 17:00 UTC through Sunday 16:59 UTC). Before a withdrawal can be initiated, all deposited funds must be wagered a minimum of two (2) times. Withdrawal processing times typically range from approximately one (1) business day up to three to five (3–5) business days depending on the method selected; cryptocurrency withdrawals are generally processed faster. Please note that withdrawal fees may apply — the exact calculation will be displayed at the time of your request.

5. Bonuses and Promotions

5.1 Welcome Package

We offer a Welcome Package for new players at Boa Bet Casino in Canada, providing up to CA$2,000 in bonuses, CA$20 free bet, and 100 free spins across your first two deposits. On your first deposit, you may choose between a Casino Bonus (100% up to C$1,000 + 100 free spins on Gates of Olympus 1000 at C$0.40 per spin) or a Sports Bonus (100% + C$20 free bet). Your second deposit unlocks the alternative offer.

5.2 General Bonus Terms

All bonuses and free spins offered at our BoaBet Canada platform are subject to the following standard terms unless stated otherwise in the specific promotion:

• Wagering requirement: 30x (bonus amount + free spin winnings)
• Completion period: 30 days from the date the bonus is credited
• Maximum cashout from bonus: 10x the bonus amount
• Maximum bet while a bonus is active: C$12.50 on slots / C$50 on table games
• Sports bonus wagering: 5x on accumulator bets with 3 or more legs at odds of 1.40 or higher
• We do not require a boabet promo code or boabet bonus code for our standard Welcome Package — no code is necessary at deposit
• Bonuses are not available to players in Ontario

5.3 Ongoing Promotions

We regularly offer additional promotions at BoaBet Casino, including the World Cup Vault, World Cup Weekly Free Bet, FreePicks, in-play betting offers, tournaments, and our Shop (loyalty exchange). These are governed by their own specific terms, which we publish alongside each individual promotion. We reserve the right to amend, suspend, or withdraw any promotion at any time without prior notice.

6. Loyalty Programme

Our BoaBet loyalty programme consists of seven (7) levels. Players accumulate points by participating in real-money gaming across our platform. Accumulated points may be exchanged in our Shop for free spins, bonus funds, withdrawable cash, raffle tickets, and other prizes. We reserve the right to modify the structure, point values, and available rewards of our loyalty programme at any time.

7. Games and Platform

At Boa Bet, we offer over 2,000–2,500 games from more than 60 leading software providers, including Pragmatic Play, Play'n GO, Nolimit City, NetEnt, Big Time Gaming, Relax Gaming, Hacksaw Gaming, Yggdrasil, ELK Studios, Quickspin, Push Gaming, and many others. Our live casino is powered by Evolution and Pragmatic Play Live, delivering HD-streamed table games and game shows. We also operate a full sportsbook, poker, bingo, and Originals (crash and instant-win games such as Aviashow).

Our BoaBet Casino platform is fully accessible via mobile web browser. Please note that we do not currently offer a dedicated boabet app — our services are not available on the Apple App Store or Google Play Store. All gaming is delivered through your browser on any compatible device.

8. Responsible Gambling

We are committed to promoting responsible gambling on our platform. We provide a range of tools to help you manage your play, including deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion options. If you feel that gambling is negatively affecting your life or the lives of those around you, we encourage you to contact our support team or reach out to an independent organisation such as Gambling Therapy or Gamblers Anonymous. We take problem gambling seriously and reserve the right to enforce responsible gambling measures on any account.

9. Prohibited Activities

We strictly prohibit the following activities on our platform. Any breach may result in immediate account suspension and forfeiture of balances:

• Using our services for money laundering, fraud, or any other illegal purpose
• Opening more than one account per person, household, or IP address
• Exploiting technical errors, bugs, or glitches in our software
• Using automated software, bots, or artificial intelligence to participate in games
• Engaging in coordinated bonus abuse or advantage play that we determine to be contrary to fair use
• Providing false or misleading information during registration or KYC

10. Limitation of Liability

We provide our services on an "as available" basis and make no warranties regarding uninterrupted access. We shall not be liable for any loss of profits, data, or consequential damages arising from your use of our platform beyond the extent permitted by applicable law. Our total liability to you in connection with any single incident shall not exceed the value of funds held in your account at the time of the incident.

11. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By using our services, you consent to such processing. We do not sell your personal data to third parties. For full details on how we collect, use, and store your information, please refer to our Privacy Policy available on our website.

12. Customer Support

Our support team is available 24/7 via live chat on our website. You may also reach us by email. We aim to respond to all queries promptly. For complaints relating to our services, please contact us directly in the first instance. We are committed to resolving disputes fairly and in a timely manner.

13. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Where changes are material, we will notify registered players via email or an on-site notification. Your continued use of our BoaBet platform following such notification constitutes your acceptance of the revised terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Costa Rica and the regulatory framework of the Gaming Board of Anjouan. Any disputes arising under these terms shall be subject to the jurisdiction of the relevant regulatory authority. We encourage all players to resolve any concerns through our internal complaints procedure before escalating to an external body.

Last reviewed by the BoaBet Casino compliance team. For questions regarding these terms, please contact our support team via live chat or email available on our website.